Key Account Manager

Are you ready to connect with clients, drive growth, and be a key player in a dynamic team? We're seeking a motivated Key Account Manager to join us at Gaston Schul. If you're passionate about customer relationships and strategic planning, this is the opportunity for you.

The role

Dual reporting to the Head of Sales and Customer Team Manager, you will be the crucial link between our customers and internal teams. Your role will involve strategic planning, relationship building, and ensuring seamless communication. You'll be responsible for understanding market trends and enhancing our product offerings to meet customer needs.

  • Act as the bridge between customers and our teams, ensuring alignment, timely invoicing, and continuous process improvement.
  • Build and maintain strategic account plans, fostering lasting customer relationships.
  • Support business development by understanding market needs and enhancing our customs products.
  • Use your customs knowledge to meet customer needs, closing deals through upselling and cross-selling.
  • Continuously develop new customer opportunities, enhance your portfolio, and drive organic growth and contract renewals.
  • Innovate and develop new solutions, aiming to exceed customer expectations.
  • Manage customer expectations, resolve issues, and negotiate contracts.
  • Arrange customer visits and support during customs audits.
  • Provide regular performance data and support marketing with market intelligence.
  • Ensure profitability and compliance, supporting all commercial activities and campaigns.

What we offer

At Gaston Schul, the well-being of our colleagues is important. A good work-life balance is important, and there are opportunities for further development. Additionally, you will receive:

  • A competitive salary of up to €6,300,- commensurate with your knowledge and experience.
  • 30 vacation days and an employee incentive program.
  • A lease car, smartphone, and laptop.

What do you bring?

  • HBO degree level of education.
  • Strong customs knowledge with a solid operational background.
  • Minimum of 5 years of experience in Key Accountmanagement.
  • Excellent networking and relationship-building skills.
  • Ability to assess commercial risks and make effective decisions.
  • Proficiency in creating professional and competitive solutions.
  • Exceptional presentation and communication skills in Dutch and English, German is a plus.
  • Innovative mindset and ability to generate customer-focused solutions.
  • Ability to work under pressure, prioritise tasks, and meet deadlines.
  • Knowledge of procurement techniques and the ability to negotiate win-win deals.

Who are we?

Gaston Schul is one of the largest independent and full-service customs service providers. Our customs experts assist small, medium, and large enterprises in international business hassle-free. We operate in the Netherlands, Germany, Belgium, the United Kingdom, Norway, and Ireland and are closely connected in a European network. Gaston Schul has been around for 175 years and has 4 locations in the Netherlands. We are a major player in the market but also a family business with a results- and people-oriented culture. We encourage and facilitate our employees to develop themselves and to continue their education.

Contact

Are you interested? Apply now by sending your resume to hr.nl@gaston-schul.com. If you have any question regarding the vacancy of Key Account Manager, you can contact our Recruiter Nicole Bouwman via n.bouwman@gaston-schul.com.

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Apply for this role at Gaston Schul

If you want to become a member of the Gaston Schul team and improve the way our customers handle their customs requirements, then please fill out the form. A member of our team will be in touch as soon as possible.