Formodal achieves seamless China rail operations with digital transformation.

Challenge

Formodal faced a critical operational bottleneck in their high-volume China rail logistics business. Processing substantial volumes of transit (T1) documents for incoming containers from China required a customs partner who could match their pace without sacrificing precision - a combination that proved surprisingly difficult to find.

With time-critical rail schedules and demanding clients expecting flawless execution, Formodal needed more than just basic customs clearance. They required a partner who understood that in containerised rail freight, delays aren't just inconvenient - they're costly disruptions that ripple through entire supply chains.

Solution

Since January 2025, Gaston Schul has transformed Formodal's customs operations as their dedicated Duisburg partner. The solution went beyond traditional customs services, establishing streamlined T1 creation processes specifically designed for last-mile delivery of China rail containers.

The game-changer was integrating Formodal onto Gaston Schul's digital customer portal, creating unprecedented transparency and control. Now Formodal can upload orders directly, monitor real-time shipment status, and access customs documents instantly - eliminating the communication delays that traditionally plague high-volume operations.

Benefits

The transformation has freed Formodal to focus on what they do best - coordinating complex international logistics - while knowing their customs requirements are handled with precision and speed. The digital integration has revolutionised their operational visibility, turning customs from a potential constraint into a competitive advantage.

"The combination of speed, accuracy, and the digital portal has exceeded our expectations. We now have complete control and transparency over our customs processes, which is exactly what our China rail operations demanded," explains Mieszko Strugała.

With scalability discussions already underway, this partnership demonstrates how innovative customs solutions can support ambitious growth in international freight operations.