Clarity
Understand where you are today, what is getting in the way and what the right future state should look like. We turn fragmented information into a clear operating model and a practical route forward.
Invite us to your customs tender.
We design, coordinate, implement and run your customs operating model, not just the declarations, and not a solution handed back to your team to manage. Bring us the brief, the problem or the outcome you need, and we assess where you are, define what good looks like, and run the right solution, with one clear point of accountability.
AEO authorised
across our markets
Independent
and privately owned
Local teams
in 14 European markets
180+ years
as customs and trade experts
WHAT'S DRIVING YOUR TENDER
You may know the requirement. Or only the problem.
Your tender may be driven by cost, operational pressure, compliance, regulation, growth or a decision to outsource customs. Some customers arrive with a detailed specification. Others know the pain, but not the ideal future state. We can start from either point. We diagnose the current operation, define what good looks like and design the operating model to deliver it.
WHY GASTON SCHUL
Operating model owners. Not another layer to manage.
Some providers file declarations. Others advise, produce a report and leave the implementation to you.
We handle the whole operation. Where the answer is already clear, we turn it into delivery. Where it is not, we assess the current state, define the ideal model and design the solution. Then we coordinate the markets, implement it, run the day-to-day work and keep improving performance.
We are independent, agile and focused entirely on customs and trade. That means faster decisions, direct access to specialists and a model built around your requirements, not someone else's freight network, software platform or consulting methodology.
CUSTOMS & TRADE. CONTROLLED.
From Clarity to Control to Confidence.
Control
Run customs to one standard. We coordinate the markets, implement the processes and manage delivery against agreed SLAs, KPIs and Quarterly Business Reviews where appropriate.
Confidence
Know the operation is working as it should. The people who design the model stay involved, issues are acted on and performance improves over time.
WHAT YOU GET
A customs operation. Controlled.
A clear future state. A solution designed around your business. Consistent execution and measurable performance, run by people who know customs and trade inside out.
Better cost control
Identify opportunities to reduce total customs cost, improve predictability and remove avoidable rework.
Less work for your team
Fewer manual steps, clearer ownership and structured exception handling.
Stronger compliance control
Standardised, audit-ready processes with earlier visibility of issues.
Consistency across markets
One operating model, agreed standards and a single view of performance.
Commercial alignment
Pricing can be transaction-based, fixed or, where appropriate, include performance-linked elements tied to agreed measures.
FULL SCOPE
Broad customs scope, shaped around your RFP.
Customs execution
Import, export, transit and warehousing declarations, delivered to agreed standards across the markets in scope.
Customs & Trade Advisory
Classification, origin, duty optimisation, VAT and fiscal representation, plus compliance support including CBAM and EUDR.
Data and integration
Connections to your systems, Gaston Schul's Digital Portal and reporting aligned to your requirements.
Customs Control Tower
Central coordination across the markets in scope, with consolidated reporting, governance and a single point of contact.
Björn Höglund
Sales Director
A commercially driven customs leader with 25 years of experience transforming operating models for global brands. Björn focuses on measurable value, cost control and long-term performance.
Stefan Reinhardt
Sales Director
Stefan builds and governs multi-country customs programmes for large enterprises, with clear accountability, performance measures and commercial discipline, helping businesses optimise their customs across the continent.
Joost Broekman
CCO
Joost ensures the promise made in the tender becomes a workable operating model, with the seniority to keep decisions, implementation and the partnership moving.
Customs & Trade. Controlled.
Gaston Schul does more than answer your RFP. We connect it all and run it as one. That is what one full-service operating model gives you, across all your customs and trade in Europe: the clarity to see, the control to govern, and the confidence to decide.
SEND US YOUR TENDER
From tender questions to clear answers.
Send your tender, RFP, defined requirements or simply the challenge you are trying to solve. Include the countries, services, estimated volumes, deadline and what success should look like, where known.
We will assess the current position, test the assumptions in the brief, define the ideal state, and show how we would design, coordinate, implement and run the right solution.
All information will be handled confidentially. We are happy to sign an NDA before documents are shared.
To submit a tender, email us and attach any documents: tenders@gaston-schul.com
Nothing to attach yet? Start with a message and fill in our form and we will pick it up from there.
Tender FAQs
Tender: frequently asked questions
Can you act as our lead customs broker?
Yes. We can be the central coordination and accountability point across the markets in scope, with one operating model, agreed standards and clear governance.
Can you support us if we are considering outsourcing customs?
Yes. You do not need to arrive with the final answer. We can assess the current setup, define the ideal future state, design the operating model, implement it and take responsibility for day-to-day delivery. The discussion can begin confidentially and under NDA.
What makes you different?
We are operating model owners. We can work from a defined brief or diagnose the problem and design the answer. We then coordinate, implement and run the operation, combining execution, technology, governance and specialist expertise under one accountable model. We do not write recommendations and leave, and we are not limited to filing declarations.
Are you large enough to handle a complex, multi-country tender?
We combine Gaston Schul teams in our own markets with a managed Partner Network beyond them. Our independence and focused customs expertise allow us to move quickly, bring the right specialists into the room and stay close to the operation.
Who will we actually deal with?
Named senior people who own the relationship, solution and delivery. The senior team involved in the tender remains accountable through design, implementation and ongoing governance.
How is the partnership governed and measured?
Against agreed SLAs and KPIs, with a defined review cadence, clear actions and escalation routes. Governance can include operational reviews and Quarterly Business Reviews where appropriate.
How do you handle the switch from our current setup?
Through a structured implementation plan. We map flows, data, responsibilities and risks, agree the operating standard and bring markets or services live in a controlled sequence.
How do you charge?
Pricing is shaped to the tender and can be structured by country and service, by transaction, with fixed elements, or with performance-linked components where the scope and measures support it. Performance-linked pricing is an option, not a requirement.
Do you cover the countries we trade in?
Tell us the countries and services in scope and we will map the delivery model clearly. We distinguish between markets delivered by Gaston Schul teams and those coordinated through our managed Partner Network.
How will you treat our information?
Tender documents, outsourcing reviews and internal cost information are handled confidentially. We are happy to sign an NDA before documents are shared or detailed discussions begin.