Digitoll in Norway: What importers and LSPs need to know.

Digitoll at a glance

• 15 September 2026
  Digital submission of notification and disclosure information becomes mandatory.
• 1 March 2027
  Customs declarations must be submitted before or no later than border crossing, and the direct transport arrangement is discontinued.

What this means
Customs readiness increasingly becomes part of transport readiness. The required transport, goods and customs information needs to be available, submitted and correctly connected at the appropriate point in the journey.

What is Digitoll?

Digitoll is Norwegian Customs' digital process for receiving information about goods and transport before, or no later than when, they cross the Norwegian border.

It is important to distinguish Digitoll from the customs declaration itself.

Customs declarations continue to be submitted through TVINN. Digitoll covers the digital notification and disclosure of information about the transport and goods. Together, this gives Norwegian Customs the information needed to understand what is arriving, how it is arriving and which customs procedure applies.

For road transport, this includes information about the vehicle and border crossing as well as the consignments being carried. Where different parties submit different parts of that information, the submissions need to be correctly linked.

The practical process differs by mode of transport. This article focuses primarily on road movements, while Norwegian Customs publishes separate Digitoll requirements for road, sea, air and rail.

Digitoll is therefore not simply an IT change. It also affects when information needs to be available and how the businesses involved in a movement work together.

When does Digitoll become mandatory?

Digitoll is being introduced in stages, with two key dates for businesses moving goods into Norway.

15 September 2026: digital notification and disclosure

From 15 September 2026, notification and disclosure information must be submitted digitally.

Businesses do not necessarily need to make every submission themselves. A customs representative can perform agreed tasks on their behalf.

But the required information still needs to be available in time.

Norwegian Customs recommends establishing clear procedures with customs representatives and carriers, agreeing who is responsible for each submission and making sure the required data is available early enough.

1 March 2027: declaration at the border and the end of direct transport

The second stage has a greater impact on how some Norwegian trade lanes operate.

From 1 March 2027, customs declarations must be submitted before or no later than the time goods cross the border. At the same time, the existing direct transport arrangement is discontinued.

This is an important change.

Businesses should no longer build a trade lane around completing the customs declaration after the goods have crossed the border and continued towards the consignee under the existing arrangement.

That does not mean every shipment needs to follow the same customs procedure. Release for free circulation, transit and customs warehousing can still form part of the process where appropriate.

A customs warehouse can still form part of a planned trade lane after 1 March 2027. What changes is the timing: goods placed under the customs warehousing procedure will also need to be declared before or no later than border crossing.

The practical message is straightforward: the customs process needs to be considered before the goods reach the Norwegian border, not after.

What does Digitoll mean for freight forwarders and LSPs?

Digitoll becomes particularly important when one transport contains consignments for several customers.

Consider a consolidated truck entering Norway.

The transport information may be handled by one party. Individual customers may use different customs representatives. Information about the consignments and their customs declarations may therefore originate from several different businesses.

Those pieces still need to come together correctly.

That makes Digitoll a coordination issue as much as a customs issue for freight forwarders and logistics service providers (LSPs).

An LSP needs to understand not only whether its vehicle is ready to move, but whether the required customs information relating to the goods being carried is available and correctly connected at the right point in the journey.

The more customers, brokers and other parties involved in a movement, the more interfaces there are to manage.

For more complex customs operations, a centrally coordinated customs model can reduce the number of separate interfaces the LSP needs to manage.

This becomes especially relevant as Norway moves away from the direct transport arrangement. Resolving missing information later in the journey becomes less compatible with the way the new process is designed to work.

For LSPs, Digitoll is therefore an opportunity to review a bigger question: How much control do you have over the customs chain behind your Norwegian transport operation?

Who is responsible for Digitoll?

Responsibility for Digitoll is shared across the parties involved in moving and declaring the goods. The exact responsibilities depend on each party's role and what has been agreed between them.

Responsibilities depend on each party's role and the agreements between them. The carrier is responsible for the transport, while a customs representative can submit some or all of the required information where this has been agreed. The consignee or goods owner remains responsible for ensuring correct and sufficient information about the goods is available.

This makes it important to establish responsibility before the movement begins rather than assume another party is handling it.

For each Norwegian trade lane, everyone involved should know who supplies the data, who submits the information, who handles the customs declaration and how those submissions connect.

What happens at the Norwegian border under Digitoll?

Submitting information digitally allows Norwegian Customs to process information about the transport and consignments earlier.

When the movement reaches the border, correctly submitted information can support a more automated process. Depending on the routing decision from Norwegian Customs, an individual consignment may be able to continue, may need to be presented for customs control or may need to wait for another customs decision.

Digitoll therefore creates the potential for smoother border crossings when the required information and customs process are in place.

It does not mean that every correctly prepared shipment is guaranteed an automatic green light. Norwegian Customs can still select goods for control.

The objective for businesses is to remove avoidable causes of disruption, such as missing information, late submissions, incorrect references and unclear responsibilities.

How can businesses prepare for Digitoll?

A good starting point is to follow a real movement into Norway from beginning to end.

Ask five questions:

1. Who submits the transport information?
2. Who provides and submits the information for each consignment?
3. Who submits the customs or transit declaration?
4. Can the transport, consignment and customs information be correctly linked?
5. Does every party receive the information it needs early enough?

Norwegian Customs also recommends testing systems and processes, confirming access to the required data and ensuring the employees involved understand their responsibilities.

For importers, this means looking at whether the information needed for customs processing is available early enough in the journey.

For LSPs, it means looking beyond an individual declaration and considering the complete transport. If several customs providers are involved, it is worth understanding where the handovers sit and how much visibility there is over whether each part of the process is ready.

How can Gaston Schul help with Digitoll in Norway?

For businesses moving goods into Norway, getting Digitoll right starts with getting the underlying customs process right.

Gaston Schul provides customs clearance in Norway and works with importers and LSPs on their Norwegian customs operations. We help bring the customs process together so that responsibilities are clear, information is available when it is needed and there are fewer separate interfaces to coordinate.

This becomes particularly valuable for LSPs managing consolidated movements. When different customers on the same transport use different customs providers, the LSP depends on several parties completing their part of the process correctly and on time. Bringing more of that customs activity together with Gaston Schul gives the LSP greater control over the customs process behind its transport operation, while it retains the relationship with its customers.

The result is a more consistent approach across customer consignments and fewer customs relationships to coordinate. Rather than treating Digitoll as another submission requirement, LSPs can use the change as an opportunity to rethink how customs is organised across their Norwegian trade lanes.

The key Digitoll dates to remember

The transition to Digitoll has two important milestones:

• 15 September 2026: Digital submission of notification and disclosure information becomes mandatory.
• 1 March 2027: Customs declarations must be submitted before or no later than border crossing, and Norway's direct transport arrangement ends.

The first milestone changes how information is submitted to Norwegian Customs. The second goes further. It changes when the customs process needs to be ready and removes an arrangement that has allowed goods to continue towards their destination while the declaration is completed later.

For importers, that means making the necessary customs information available earlier. For carriers, it means ensuring the required transport information is in place. And for LSPs and freight forwarders, particularly those managing consolidated movements, it means making sure the different parts of the customs and transport process come together at the right time.

Digitoll ultimately makes customs readiness part of transport readiness. Businesses that treat the two as one connected process will be better placed to keep their Norwegian trade lanes moving smoothly.

Moving goods into Norway? Talk to Gaston Schul about your current trade lane, the parties involved and how your customs process is organised.

Official Digitoll information

For current requirements, technical specifications and implementation dates, refer to Norwegian Customs (Tolletaten) and its official Digitoll guidance.